Frequently Asked Questions
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What kind of customer service do you provide?
We offer comprehensive customer service, including basic design, supporting facilities procurement, and the option to dispatch installation guidance.
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How about the customer reviews?
We are proud to have received consistently high five-star reviews from our customers, which stand as a testament to our commitment to quality and service.
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What is your quality inspection process like?
Our strict quality inspection process ensures that every product meets the highest standards of excellence. From raw materials to finished goods, each stage is meticulously inspected to guarantee superior quality.
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Can you send engineers or a whole team to install my project?
We will give detailed installation drawings for free. We can send engineers as an installation director or a team upon request.
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Do you offer designing service for us?
Yes, we could design full solution drawings as your requirements. By using AutoCAD, PKPM, MTS, 3D3S, Tarch, Tekla Structures (Xsteel) and etc. we can design complex industrial buildings like office mansions, super markets, auto dealer shops, shipping malls, 5-star hotels.
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What certifications have been passed?
Professional certifications such as ISO9000, CE, and SGS have been passed, ensuring that our products and services meet international standards.
Umo House
